Personable, fantastic. people are the lifeblood of paragliding. Almost nothing in the sport is fine or satisfied without the presence of kind, enthusiastic people to help you at every stage. Purchasing equipment is no different, especially when you are ordering products from far away. I’ve ordered a Verio last year and it arrive timely, and with a very friendly handwritten note from owner Benoit. I actually love the Verio, which is the sis one from Sirod. It is small, light, fit anywhere on your equipment easily, or on your wrist, and you hardly know it is there. At the same time it is functional and sensitive as any Verio, fully adjustable, And audibly gives you no more and no less the information that you need In terms of vertical speed. The price was good and I was very happy with the purchase. Many months later the device developed a small problem during battery change, which did not concern me because of the 10 year warranty. I notified Benoit and he immediately advised to return it to him for a replacement. The return process was seamless, and Benoit stayed in touch with me throughout, to make sure I knew that he had received my return and the status of the replacement that he immediately turned around and sent out. With the new device came another nice note (he had tested everything to make sure it was perfect) and a coupon for future. I would definitely buy from this online store again. Please note, the address has moved from New York to Colorado. Thanks paraglidingequipment.com!
Purchase via eBay went great, the groundhandling dvd has some good info in it. Now that I have discovered your online shop, my only complaint is now moot. The use of eBay's global shipping is enough to make most international buyers not shop. They instantly double the cost of shipping, but I could not find another source for that dvd, it's a small object so what the hell. Many eBay sellers are moving away from the global system, as many buyers won't buy from sellers who use it. Normally I am one of those buyers. I was saddened that I could not purchase some of your other items, but no longer, I found your shop! I will be back!
I would definitely recommend your website and online store! I would definitely not recommend your eBay site, but only due to your use of the global shipping system.
Excellent experience. I'll definitely look to you guys again for my next purchase. You greatly exceeded my expectations of customer service.
I would recommend you guys highly to any paragliders I know. I was recommended by a friend who spoke highly of his first purchase here, and I wasn't disappointed.
Excellent! Benoit took the time to answer my every question and was efficient and kind.
Definitely! This is a great online paragliding store!
Excellent transaction, rocket delivery. Thanks for the service!
I would recommend your company highly
fantastic service from Benoit! Shipped item very quickly. I highly recommend!
excellent product and great service
Excellent purchasing experience - Benoit was a pleasure to work with.
I would definitely recommend Paragliding Equipment for purchasing paragliders and paragliding gear.
Very good! Quick response to questions and prompt shipping.
Excellent. Good communication. Glider I purchased was in near new condition for 1/2 the price of new.
Highly recommended. Even if you live nowhere near NY (I live in CA), you can trust them to give you a square deal.
Huge selection (including the hard to find items I needed), quick, professional shipping, and all at a competitive price!
I highly recommend this store!
outstanding. I couldn't be happier to get such great customer service in today's day and age. hand written thank you is over the top. Thank you so much for figuring out shipping to alaska for me.