Testimonials

Great Supair helmet, fits well without wobble. Lightweight but not compromising on safety features. Shipped well packed. Liked the personal note. 🙂 Thank you! Ship a day earlier -- but not a big deal. Happy! Cheers!

Great experience. Thanks for your help

Highly recommend

Love the products they're very great also the service is outstanding No nothing at all

Hi Benoit, I just wanted to leave a review and let you know how excellent our experience was with you! The gear arrived extremely fast and was exactly what we were looking for, at an amazing price! We couldn't find the items anywhere else, but your store had them! Thank you so much and we will definitely be doing business with you again in the future! Cheers, Justin and Laura

Fantastic experience start to finish. Can’t wait to install and hopefully never use my new Beamer 3 reserve 😉 Nope, you all were awesome.

Excellent! Benoit took the time to answer my every question and was efficient and kind.

Definitely! This is a great online paragliding store!

Legit, trustworthy, and professional. A+

Personable, fantastic. people are the lifeblood of paragliding. Almost nothing in the sport is fine or satisfied without the presence of kind, enthusiastic people to help you at every stage. Purchasing equipment is no different, especially when you are ordering products from far away. I’ve ordered a Verio last year and it arrive timely, and with a very friendly handwritten note from owner Benoit. I actually love the Verio, which is the sis one from Sirod. It is small, light, fit anywhere on your equipment easily, or on your wrist, and you hardly know it is there. At the same time it is functional and sensitive as any Verio, fully adjustable, And audibly gives you no more and no less the information that you need In terms of vertical speed. The price was good and I was very happy with the purchase. Many months later the device developed a small problem during battery change, which did not concern me because of the 10 year warranty. I notified Benoit and he immediately advised to return it to him for a replacement. The return process was seamless, and Benoit stayed in touch with me throughout, to make sure I knew that he had received my return and the status of the replacement that he immediately turned around and sent out. With the new device came another nice note (he had tested everything to make sure it was perfect) and a coupon for future. I would definitely buy from this online store again. Please note, the address has moved from New York to Colorado. Thanks paraglidingequipment.com!

Highly!

thanks for asking ,but actually i could not purchase and pay online so i called and they send me an email then it happened.

you need to fix the web!!!!!!

Fast friendly service.. excellent products..free shipping.. and most importantly, they seem really appreciate my business.. No, nothing.

Excellent purchasing experience - Benoit was a pleasure to work with.

I would definitely recommend Paragliding Equipment for purchasing paragliders and paragliding gear.

Recently I bought paragliding equipment the price was very competitive. The merchandise came on time

I will definitely buy again from paraglidingEquipment.com.

I would recommend this paragliding store to my friends.

Ordered a new helmet with no problems. Arrived very quickly. Excellent service. 👏👏👏

Products can be had at many sites, however, it's not all that common when the owner drops in a hand written note (pencil), not some printed thing thank you for the purchase. In sales it is all about the post sale follow up, which was done nicely! Thanks Benoit!

Best online store I have ever used. fast delivery and very friendly and coprative team.

Quick response and very quick delivery. Highly recommended.

​Howdy....I got the Woody Valley Exact harness today AND LOVE IT!

It fit's fine & I even went out and hung under a tree in freezing weather for a few minutes 🙂

​Thanks for the deal & the very fast shipping too.

​I really appreciate that. By the way, I am still using the Vario I bought from you too.

Sincerely, Tommy Thompson

Great communication, great support... Just perfect. Highly recommended..

Great experience. Thanks for your help Highly recommend

Excellent!

YES, DEFINITELY.

excellent product and great service

I recommend

Good

Maybe

Just Excellent! Great service and support.

I did not see e-card available on the website so contacted the owner, Benoit. Appreciated Benoit's customer service as I had an e card soon after! Much appreciated!

Excellent transaction, rocket delivery. Thanks for the service!

Yes.

Huge selection (including the hard to find items I needed), quick, professional shipping, and all at a competitive price!

I highly recommend this store!

Great service and goods

Great! I love your commitment to customer service and attention to detail.

Absolutely.

I have bought 3 wings / harnesses and just about all the incidental gear (vario, helmets, rescue chute apparrel) from Benoit and always get great advice regarding safety and performance.

I would say contact them, you can't go wrong. Easy to work with and great follow up if needed! Benoit is a long time instructor and is a pilots pilot.

Very good! Quick response to questions and prompt shipping.

Definitely!

I bought a well priced 2nd hand wing and received it as described and in a timely manner. It was also nice to see some due diligence from the paragliding equipment team in checking with me that the wing suited my experience.

Excellent communication from the team at Let’s go Paragliding! Benoit kept me updated throughout and was there to answer questions and provide unbiased information. Nope, excellent service it was!

Quick delivery of the product, and good communication. Item is as advertised. When this product delivery was expected to be delayed, I received a phone call from Benoit Bruneau as well as an Email,asking if I still wanted the product. After my reply, the item arrived in a few days. All good

Benoit was incredibly helpful and professional - assisted me in ordering the right harness and everything arrived as advertised. Will definitely use again! Thank you sir!.

Shipping was prompt and Received the item quickly!

Good. While I was not able to get the equipment that I wanted since it was out of stock, I very much appreciated the prompt feedback and refund from the store, as well as an alternative option that was recommended. That denotes a business ethic that is commendable and increases my inclination to pursue future purchases from the store.For a recommendation, it would have been helpful to know when the item may have come back in stock from the store. It would have informed whether or not I waited to purchase it from the store, or pursued the alternate recommended option.

Good. So far, I have told folks about my experience above verbally, which I think is very positive, despite not having the item in stock.

Finally got a chance to take out my Groundhog. First of all, great customer service, online help answered all my questions in minutes. My order actually arrived a day sooner than I expected. The Groundhog quality is top notch in my opinion and I was kiting in no time. I am a newby and was not finding days that allowed me to kite my full size wing due to stronger than desired winds but this kite does great in 10+ mph winds. I am sure it is going to get much use as many of my friends are expressing interest in giving it a try. -Steve from Austin Tx.

Reasonable prices, good communication. Let's Go Paragliding did everything to make my experience as smooth as possible even in this crazy COVID time. No. Everything is good!

My experience with the purchase of equipment was very good, very clear and as if it is a family or friends treatment.

I would recommend it as a safe, reliable, fast and clear service.

They were very easy to deal with. They responded right away to my questions . If they didn't have the product in stock they were good letting me know when they would get it in. I will use them again when I need more paragliding equipment.

expensive but they work

yes

Good service Benoit est vraiment super,pour des vêtements je trouve ca compliqué, après avoir utilisé mon habit gin une fois , je trouve trop juste.... donc, je crois pas recommander des vêtements par le web....

oui pour des pieces d'équipement ou électronique. .

The service was incredible. I got a call on the same day the products were purchased to confirm that all equipment was already packed and ready to be shipped. I also made a request for a helmet that were not in stock and I kept being updated on the status of the product. I received everything on the time stipulated and as it was described on the website. I really appreciate all the help and time from the paraglinding team on handling my purchase.

I highly recommend this website. I will definitely come back next time I replace my wing or do an upgrade on my altimeter.

Finally got a chance to take out my Groundhog. First of all, great customer service, online help answered all my questions in minutes. My order actually arrived a day sooner than I expected. The Groundhog quality is top notch in my opinion and I was kiting in no time. I am a newby and was not finding days that allowed me to kite my full size wing due to stronger than desired winds but this kite does great in 10+ mph winds. I am sure it is going to get much use as many of my friends are expressing interest in giving it a try. -Steve from Austin Tx.

Excellent

Yes, I would, no doubt

Very good and professional one on one customer service. I needed to know availability on a product and not only was the owner helpful and professional helping me but also super polite and you can tell he wanted to make sure I was content with my merchandise. Thank you.

Great. No issues. Thanks for offering a discount on the vario I bought.

I have told many people about your shop. You tend to have the different brands that C9 out in Draper doesnt offer.

fantastic service from Benoit! Shipped item very quickly. I highly recommend!

Highly recommend!

Unfortunately, I have new equipment for paramotorno fly or new experiences always come in handy.

you can not say anything because I did not even buy from you or offers on the site are super and a great choice

I had a great experience with Let’s Go Paragliding. They were quick to process my order and the items arrived as promised.

Highly recommended!

Excellent experience. I'll definitely look to you guys again for my next purchase. You greatly exceeded my expectations of customer service.

I would recommend you guys highly to any paragliders I know. I was recommended by a friend who spoke highly of his first purchase here, and I wasn't disappointed.

It was a positive experience and I appreciated efforts to get a properly sized helmet for me.

Absolutely. I may consider a trike as I get older and my knees get more worn out!

Great product, and you resolved a question I had really fast, and then shipped quick! Thanks so much!

outstanding. I couldn't be happier to get such great customer service in today's day and age. hand written thank you is over the top. Thank you so much for figuring out shipping to alaska for me.

absolutely

Personal service, the kind you find here with Benoit is a rarity these days. I will be getting all my gear from here. Our ozone groundhog arrived today my daughter is so excited...Thank you Benoit
Christopher Samuels

Purchase via eBay went great, the ground handling dvd has some good info in it. Now that I have discovered your online shop, my only complaint is now moot. The use of eBay's global shipping is enough to make most international buyers not shop. They instantly double the cost of shipping, but I could not find another source for that dvd, it's a small object so what the hell. Many eBay sellers are moving away from the global system, as many buyers won't buy from sellers who use it. Normally I am one of those buyers. I was saddened that I could not purchase some of your other items, but no longer, I found your shop! I will be back! I would definitely recommend your website and online store!

Great, they provided quick responses and when the item wasn't what was shown on the website they quickly issued a refund.

I would recommend ParaglidingEquipment.com to my friends.

Benoit, was as always incredibly professional and kind. He has earned himself a repeat customer! Great to work with you as always Benoit!

Awesome

Yes

curtious, prompt professional and knowledgeable

In too many Industries you find a lack of professionalism, knowledge and customer service and paragliding is no exception. That's wasn't the case with these folks. I highly recommend giving them a shot on any paragliding equipment needs.

Great! The hand warmers are the perfect accessory to winter flying and a must for all. Thanks!

If flying high, or winter flying, theses are a must have!

Review of product and service:

Benoit Bruneau at letsgoparagliding.com is my first choice for paragliding supplies. I have placed several orders over the past year and have always received personal and excellent customer service. For big-ticket things, precautions are taken to confirm my ID and verify that nobody is making unauthorized use of my credit card. The items I have ordered have been packed securely and shipped promptly. Each package has included a hand-written tone from Benoit thanking me for my business and offering continued service. I recently ordered a SUPAIR Step glider and received it within two weeks. The wing and its associated equipment arrived exactly as ordered and in perfect condition. I have flown it about 8 hours in the past week in conditions from calm morning stillness to gusty and thermic afternoon air. Forward and reverse inflation launches with the Step are as easy as with any other B glider I have flown. In-flight, turning is one characteristic of the Step stands out to me. It feels very agile as you apply weight shift and controls to transition from straight flight and easily maintain the established turn rate. It continues nicely without tendency to dive or roll out of the turn. Even turbulent thermals are easier to core because the wing responds so precisely to weight shift and control inputs. The glider feels solid on speed bar and I can make most pitch corrections with the loops on the C-risers. Compared to the responsive control toggles, heading changes using the C-handles seem quite lethargic. Active air requires active flying but I never experienced any anxious moments with regard to collapses. In turbulence, I would sometimes sense a tip feeling soft but with a bit more control pressure it would pop back to work. In 8 hours of flying, I am impressed by how enjoyable and reassuring the Step is in flight. Benoit, thanks again for your exceptional customer service and attention to detail.
Deor Jenson

Understanding the Sky by Dennis Pagen is the weather book I've always wished for. I've always been fascinated by the complexity of the atmosphere, especially on the micro scale. As a beginning paraglider student, it is not only interesting but essential to comprehend all the forces that cause air movement in the places your wing will be. It's the knowledge that will enable me to progress as a safe and competent pilot. Thanks Benoit for your awesome deals.! Well package and quickly delivered. Love doing business with you.

Good communication and timely delivery The owner called me personally to tell me that there would be a slight delay. I received the product only a few days later. No, all good

Excellent. Good communication. Glider I purchased was in near new condition for 1/2 the price of new.

Highly recommended. Even if you live nowhere near NY (I live in CA), you can trust them to give you a square deal.

Great

I would recommend your company highly

I purchased a syride sysnav xl. Price was the cheapest out of all the dealers I've researched. Ordering was simple, and the order arrived early. It was a nice surprise to find a handwritten note thanking me for my purchase. Would definitely order from here again.

Haven’t used it yet. Looks like very high quality!