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FREQUENTLY ASKED QUESTIONS

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F.A.Q

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Return Policies

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Gear guidelines

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Paragliding equipment FAQ

We hope you find your answers below. To search more FAQs or to contact Customer Service directly, please visit our support center.

Paragliding Equipment accepts a variety of payment methods.

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
Credit Cards
 
We accept Mastercard, VISA, American Express and Discover for online, phone and fax orders. Online orders to European Union countries can also use Paypal.
 
Checks/Money Orders
 
TechSmith accepts checks in U.S. currency drawn from U.S. banks for mailed orders. The check if mailed must be a certified check
 

Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate.

You can place your order over the phone (917) 359-6449 from 7am – 9pm eastern time.

We may be flying so leave a message or text (Text is better) with your phone number and we will call you back as soon as possible.

You will receive a tracking number by email as soon as your order will be shipped.

ou will receive an email confirmation of your order. Most email receipts are received within fifteen minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.

We are confident that we are selling the top brands on the market. But if you are not satisfied with your product, please call us for a return authorization. Any item that you want to return must be unused in the original box with all the paperwork for store credit or refund. The shipping cost is not refundable. Use a traceable courier with insurance for the return. The return cost and insurance is at your own expense and your responsibility.

28847 Cedar Cir, Evergreen, CO 80439, USA

Yes, we ship to APO/FPO addresses. Orders to such addresses are not eligible for expedited shipping, and may take longer to arrive than the listed delivery times. Customers are responsible for any applicable duties and taxes levied on the delivery of their orders and for all charges related to returning products to Paraglidingequipment.com

The most efficient way to reach us is by using our chatbox in the bottom right corner or through the contact form in the contact us page, but you can also reach us by phone at (917) 359-6449 or Email us at info@letsgoparagliding.com with the complete details.

There are a few different components. When you look at a paraglider, you will see the canopy (the wing), risers, the harness, and carabiners (used to connect the harness and risers together). You will also notice break cords, which allow both speed and direction control

This can be challenging to decide between because it really depends on the type of paragliding experience you are striving to have. For a quick reference, if you plan on hiking up a mountain to jump off or want to travel often, then Airbag would be the better choice. If you’re going to stick to local sites with less walking involved, then Bumpair would be the ideal route to go.

There are several brands and types that you can choose from. But in general, there are two categories, open-faced or full-faced. Open-faced is the cheaper and lighter option and gives you more that “open” feel since your face is exposed. The full-faced is a bit heavier but allows for more safety features. Some even come with intercom systems inside for communication perks.

A Variometer is a device that monitors the rate you climb or descent through air pressure changes. It basically helps you keep track of where you are in the sky and whether you should lift up, go down, or maintain current stats accordingly. 

Your reserve pack is your second lifeline in case of an emergency, so making sure that it is inspected and repacked annually is vital for safety. When you are an avid flyer, chances are your reserve pack will have a collection of moisture, dirt, or fabric damages that can prevent it from doing its job when you need it the most. 

Though you will be flying in the air, you still need to make sure your body is in proper shape for this sport. As a rule of thumb, you should be less than 250 pounds, be able to run for take-off, and have strong leg traits for landing/absorbing the impact. Before starting, try some leg, core, and arm workouts 1-2 months beforehand to build up the necessary physical elements. If you are going to be a hiker as well, then more stamina and muscle training may be required.

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As a recreational sport, yes, there is some risk. But in perspective, there are risks involved with any sport. Paragliding is only dangerous when the pilot is not being cautious or is not prepared. When you take the time to properly train mentally and physically, equip yourself with quality-gear, and keep a positive mindset, you are setting yourself up to be optimally safe.

Even with annual maintenance and inspections, eventually, your paraglider will need to be replaced. Over time the wear and tear and the deterioration from UV light all add up. Though when this will happen varies significantly, a ball-park replacement guideline is somewhere between 200-300 hours of flight time.

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