FREQUENTLY ASKED QUESTIONS

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F.A.Q

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Return Policies

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Gear guidelines

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faq

We accept the following methods of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal

Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate.

You can place your order over the phone (917) 359 64-49 from 7 am to 9pm eastern time.

We may be flying so leave a message or text (Text is better) with your phone number and we will call you back as soon as possible.

You will receive a tracking number by email as soon as your order will be shipped.

We are selling the top brand on the market. But if you are not satisfied with our product please call us for a return authorization. Any item has to be in perfect brand new condition, unused condition in the original box with all the paperwork for store credit or refund. The shipping cost is not refundable. Use a traceable courier with insurance for the return. The return cost and insurance is at your own expense and your responsibility.

28847 Cedar Cir, Evergreen, CO 80439, USA

Yes, we ship to APO/FPO addresses. Orders to such addresses are not eligible for expedited shipping, and may take longer to arrive than the listed delivery times. Customers are responsible for any applicable duties and taxes levied on the delivery of their orders and for all charges related to returning products to Paraglidingequipment.com

The most efficient way to reach us is by using our contact form in contact us page But you can also reach us by phone at (917) 359-6449

paragliding images

Shipping and Return Policies

We accept the following methods of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal

You can place your order over the phone (917) 359 64-49 from 7 am to 9pm eastern time.

We may be flying so leave a message or text (Text is better) with your phone number and we will call you back as soon as possible.

There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 7 working days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.
  • We are selling the top brand on the market. But if you are not satisfied with our product please call us for a return authorization.
  • Any item has to be in perfect brand new condition, re-salable condition in the original box with all the paperwork for store credit.
  • The shipping cost is not refundable
  • Use a traceable courier with insurance for the return. (You will be responsible for the shipping cost for the return)

Purchase of these items are final (No returns IE because wings are ordered most of the time on demand)

  • Reserve parachute,
  • Paraglider or PPG wings
  • Harnesses (Exchange only for a different size or model if the size doesn’t fit)

Let’s Go Paragliding, LLC. 28847 Cedar Circle  Evergreen Co 80439

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