Delivery times

We carry a very large catalog, so not everything can be kept in stock in the US. Here is what to expect:

Every order from our US warehouse

Handling time: 1–2 business days.
Standard delivery: 3–5 business days.
Expedited shipping: expedited orders are usually processed the same business day. Choose UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select or USPS Priority Mail Express at checkout.

Usually in stock in the US – ready to ship

Accessories, instruments and helmets: we keep stock of most variometers and instruments (Flymaster, Syride, Skybean, Flytec), helmets, bags and backpacks, speed bars and foot rests, risers and brake handles, carabiners and hook knives, front reserve containers, cockpits and pods, radio holsters and PTTs, protections, clothing and paramotor parts. Occasionally an item is temporarily out of stock – we usually have it back within about a week.
Best-selling harnesses and reserves: we keep some of our most popular harnesses and reserve parachutes in stock so they can ship right away.

Ordered from the manufacturer

Wings, and harnesses and reserves we don't have on the shelf, are ordered from the manufacturer as soon as your order is confirmed. Add this time before handling and delivery:

Ready-to-ship brands (Supair, BGD, Advance, Gin, Skywalk, Swing): 4–6 business days for import and customs clearance to our US warehouse.
Made to order (Ozone, Nova, and occasionally other brands for some sizes or colors): manufacturing starts when the order is placed – add 1–4 weeks on top of import.

Have a tight deadline? Send us a quick message before you order and we'll confirm availability and delivery time:
 WhatsApp us · ✉️ Email us · 📞 Call (917) 359-6449

Shipping

Free US shipping on orders over $100. Free shipping does not apply to sale items or to orders using a discount code.
Wings, harnesses and other high-value items require a signature on delivery.

Returns and exchanges

Wings, harnesses and reserve parachutes are final sale. Harnesses and reserves can be exchanged for a different size (unused, in original packaging).
Other unused items in their original packaging can be returned within 14 days of delivery. Sale items can't be refunded. Return shipping and payment processing fees are not refundable.
Defective or damaged items are replaced.

Not sure about size or model? Get free expert advice before you order – 7 AM–9 PM Eastern.

Read the full delivery, return and refund policy